This Privacy Policy governs the mobile application LQ – Earn Free Robux & Diamonds (also known as LootsQuest), operated by Perkmedia LLC, and our website lootsquest.com. It explains what information we collect, how we process it, third-party offerwall sharing, fraud prevention, data retention, and your rights to account and data deletion under Google Play User Data policies, Data Safety requirements, GDPR, and CCPA.
This Privacy Policy applies to the Android application LootsQuest (listed on Google Play as LQ – Earn Free Robux & Diamonds) and our official website at https://lootsquest.com. The data controller responsible for your personal data is Perkmedia LLC, located at 1209 Mountain Road Place Northeast, Suite R, Albuquerque, NM 87110, United States.
Support Email: [email protected]
Privacy Email: [email protected]
To deliver rewards, secure user accounts, and operate app features, LootsQuest collects the following categories of information:
Device Information: Device model, Android OS version, device language, country, time zone, IP address, Google Advertising ID (GAID), unique device identifiers, crash logs, app version, referral information, and network information.
Account & Activity Data: Email address, username, User ID/guest UUID, Telegram handle (used strictly for customer support), active quest progress, completed offers, and withdrawal payment requests.
Purpose: This information is collected and processed for fraud prevention, app security, analytics, reward verification, improving performance, and user support.
LootsQuest processes user activity solely for reward verification. This includes tracking and evaluating:
This data is processed strictly to determine whether rewards should be credited accurately to your user account balance.
To maintain platform integrity and protect advertisers, LootsQuest enforces anti-fraud controls. We process:
These measures are used to prevent abuse, stop fake accounts, prevent duplicate rewards, detect bots, protect advertisers, and maintain platform integrity. Accounts violating our Terms may be suspended.
LootsQuest integrates with trusted third-party service providers and offerwall networks to facilitate login, analytics, push notifications, and reward delivery:
Infrastructure & Core Services: Google Firebase (Firebase Analytics, Firebase Crashlytics, Firebase Authentication, Firebase Cloud Messaging), Google Play Services, and Google AdMob (if enabled).
Reward Partners: BitLabs, CPX Research, AdGem, OfferToro, Ayet Studios, Notik, Pollfish, Lootably, Monlix, Torox, and Revlum.
These providers may process limited information necessary to verify completed offers, prevent fraud, and calculate rewards (such as user ID, click reference IDs, device type, approximate location, and IP address). LootsQuest does not sell your personal data to third parties.
Clarification on payment provider processing: When you redeem rewards or request withdrawals, payment providers receive information required to process cashouts, including:
LootsQuest does not store complete payment card numbers.
We retain your personal data according to the following principles:
Users may permanently delete their LootsQuest account by:
1. In-App: Opening the LootsQuest app > Going to Profile > Settings > Delete Account.
2. Web Deletion Portal: Visiting https://lootsquest.com/account-deletion.
3. Support Contact: Contacting [email protected] or privacy@[email protected].
After account deletion we permanently remove:
Some information may be retained if required for fraud prevention, tax obligations, payment disputes, or legal compliance.
User information may be processed on secure servers located outside the user's country.
Appropriate safeguards are implemented to comply with GDPR and applicable privacy laws during international transfers.
We implement robust technical and organizational security measures to protect user data, including:
Under GDPR, CCPA, and global privacy standards, users have the right to:
Requests may be submitted to: [email protected] or [email protected].
LootsQuest is not intended for users under 13 years of age, or the minimum legal age required in the user's jurisdiction. We do not knowingly collect personal data from children under the legal age. If we learn of unauthorized child data, we immediately purge the data from our servers.
We may update this Privacy Policy periodically.
Material changes will be communicated through the app, email (when applicable), or our website at https://lootsquest.com/privacy.
The "Last Updated" date will always reflect the latest revision.
For any questions or privacy inquiries, contact us at:
LootsQuest (by Perkmedia LLC)
1209 Mountain Road Place Northeast, Suite R, Albuquerque, NM 87110, United States
Website: https://lootsquest.com
Support: [email protected]
Privacy: [email protected]